SW services and support

Every customer will find that we will design the optimal software solution based on their requirements. Based on initial analysis, we will gladly help all clients with the selection and recommendation of the most suitable functionality for the delivered solution, workflows, solution implementation and a proposal for possible improvements and program modifications to ensure the final result not only meets their current needs but also allows further future development.


Solution development and implementation
Naturally, we develop and implement all solutions based on our customers’ needs. An integral part of the process is also the verification and pilot operation, including the final infrastructure setup before the launch of production operation.


Programming services
We employ a team of experienced programmers who guarantee top-quality support for all applications delivered to our clients. In addition to special modules that allow the integration of digitization applications with information systems and the client’s infrastructure, our programmers have developed our own applications, such as ScanCollector and ScanLog. These are programs that are used during the scanning process or for searching in image archives.

Training
Even after the installation is completed, our work doesn’t end. After the correct installation of software applications, we train our customers for actual work and individual tasks with installed applications. The scope and focus of the training are discussed with the customer in advance. The extent and focus of the training correspond to the specific needs of the customer and takes into account the expertise of specific staff who will perform individual operational activities. An integral part is the delivery of user and administrator documentation.